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TLC Insights

TLC Associates Adds Jobs in New Mexico & Grows Fortune 100 Partnership

June 26, 2019 | TLC Insights


TLC Associates to hire 100 additional agents at two New Mexico call centers to support a major telecommunications brand.


CEDAR RAPIDS, IOWA, June 26th, 2019 -– TLC Associates (TLC), one of the fastest growing outsourced contact center companies, is adding over 100 agents between their Las Cruces and Alamogordo call center facilities in New Mexico to further support a major Fortune 100 client. New members of the TLC Associates team in New Mexico will have the opportunity to turn inbound calls into extraordinary experiences for people nationwide.


These new call center agents will be integral to a major telecommunication company’s “Back to College” campaign, handling increased call volume during one of their busiest seasons. Positions will start as summer or temporary jobs with full-time opportunities for top performers. Interviews begin immediately for multiple shifts, and paid daytime and evening training classes will be available as soon as July 1st.


Expansion in Alamogordo and Las Cruces is just another example of how TLC is building upon their reputation of excellence and growing. With this Fortune 100 client alone, TLC has achieved major milestones and supported their telecom business during their busiest seasons of the year. Adding these contact center job opportunities strengthens the client’s business, TLC, and the local New Mexico economy. 


“TLC Associates made a strategic decision to become part of the New Mexico community, and we are delighted to announce this expansion on behalf of our client,” stated Thomas Cardella, Founder and President of TLC. “Our people define our brand promise and consistently deliver remarkable customer experiences to our clients.  We are thrilled to expand in our communities and to welcome new team members to our company.”


For more information on employment at TLC Associates, please visit


About TLC Associates

TLC Associates is an Iowa-based contact center with locations throughout Iowa, Florida, Texas, New Mexico, Colorado, Delhi, India, and The Dominican Republic. TLC leverages exceptional people and best-in-class technology to enable Fortune 500 clients in the financial services, insurance, media, technology, telecom, entertainment, utilities, and travel industries achieve optimal performance, unparalleled ROI, and overall business growth. TLC Associates is a reputable outsourced provider of solutions such as Inbound Customer Service, Outbound Teleservices, Email Management, Webchat, and Customer Support services. For more information about TLC Associates, please visit:

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