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Life at TLC

Inspired by the Power to Connect


You might see a fist pump. We see power. The power of humans connecting with other humans to delight our clients, amaze their customers, and build a Company that is inspired by this power. TLC Associates is built on the premise that each client, customer, and employee contact is a huge opportunity to make a meaningful connection. For our clients, it’s their bottom line. For their customers, it’s their satisfaction. And for our employees, it’s their careers and a positive impact on the communities they call home.

Career Path


Our workplace is a community where you’ll learn from the ground up what makes our company tick. In fact, every single person at TLC started on the phones, including senior management. How better to ensure each position is a rewarding one?


Whether it’s in sales, communications or customer service, you’ll have a chance to work alongside a great team in a unique environment that’s both fun and competitive. What’s more, we compensate your performance and support your career goals – which means a job on the phone today could lead to a C-suite job tomorrow.

Measuring Greatness


Leadership approval


Would encourage a friend to apply


Leaders who started on the phones

Life at TLC


TLC Associates are the heart and soul of the connection to our clients’ customers. We like to think that it’s not working, it’s simply connecting at TLC. While our teams connect with customers, they enjoy connecting with each other through creative ways that make coming to work ‘fun.’

Our global recognition program, Connecting Pays Off, allows us to reward those team members who take connecting to a whole new level. From the Connector of the Week to programs with larger bonus payouts, we strive to put smiles on the faces of those who are working hard to bring smiles to customers.

Be inspired by our power to connect.