Media & Entertainment Customer Experience Solutions

Seamless Customer Experience on Every Channel

 

When it comes to entertainment, your customers are spoiled for choice. Their habits and expectations are evolving accordingly, which makes winning and retaining market share more challenging than ever. Since most consumers only pay for a few entertainment, streaming, or subscription packages, a single interaction has the power to influence the entire course of a customer relationship.

You need a partner that specializes in customer acquisition while delivering personalized, omni-channel, and results-driven customer care.

Our media and entertainment customer service solutions run the gamut from providing superior customer support to dominating the market in outbound sales. We provide high-touch, informed interactions that strengthen satisfaction and grow your customer base. Plus, we’re TCPA and PCI compliant, offering secure payment processing and protecting your customers’ privacy and data.

Reaching Your World, One Conversation at a Time

The quality of your customer interactions has a very real impact on business performance.

Say hello to a contact center that can deliver better, at every single stop on the customer lifecycle:

 

 

 

Measuring Greatness

$665,518,320

Revenue Generated

241,109,252

Customer Interactions – All Channels

Looking for a Partner to Deliver Unparalleled ROI?

We’re obsessed with results. Send us your RFP to find out more.

We Are TLC

Delivering Remarkable Customer Experience

 

As contact center specialists, we believe that every interaction you have makes an impact on someone. It’s why we’re committed to a people-first approach at every level of our business. The result? Optimal performance and remarkable customer experiences.

 

Let us tell you more

TLC Associates Turns Client’s Contact Center into a Profit Center

A major retail brand sought to break with the status quo, laying the groundwork for a revamped approach to their business leveraging a new ecommerce platform and a new contact center partner.

 

Read the Case Study

You’ve Got Our Attention.

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