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Looking for Reliable Contact Center Partners to include In Your RFP?

We’re Ready to Respond to Your Contact Center RFP

When you’re ready to outsource (be it customer care, outbound or inbound sales, tech support, or live chat), you want to depend on a partner that delivers results.

How do you find the highest-value outsourced contact center? By including the right partners in your RFP process.


Why Include TLC in Your RFP?

  • Founded in 2007 and built on over 20+ years of contact center experience
  • Ranked the 12th largest call center globally
  • Integrated omni-channel multimedia solutions
  • Scalable global platform
  • PCI-DSS Compliant
  • English, Spanish, and French Fluency


Learn why Fortune 500s trust TLC Associates!

Include us in Your RFP

Just fill out the form below, and we’ll take it from there.



  • I am consistently blown away by TLC’s performance. Black Friday is a huge day for our business and we know we can trust their agents to have chat and email channels totally under control. In fact, their performance last Black Friday allowed us to keep phone ASA under a minute. TLC Associates offers world-class performance across all customer channels.

    Director, Major Retail Brand
  • Partnering with TLC has been a true pleasure. The services they provide to my company are a true upgrade over past outsourcing experiences. They consistently demonstrate passion and commitment to performance management, customer service, and client care. I look forward to our continued successful partnership.

    VP - Medical eCommerce Company
  • Our TLC outbound sales team has been one of our secret weapons. They know our services as well as our people, and their conversion and FCR rates are impressive. We’re happy to be working with a contact center partner that takes pride in delivering remarkable service.

    VP, Sales Development - Financial Services Company