Case Studies - TLC Associates

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TLC maintained business continuity and high-quality service during global pandemic

TLC maintained business continuity and high-quality service during global pandemic. As the global pandemic spread, the main concern for the company was how to maintain business continuity and a high-quality service for its key client without risking the wellbeing...

September 27, 2021

Case Studies

How Our Retail Customer Care Helped a Major Brand Hit KPIs & Grow

How Our Retail Customer Care Helped a Major Brand Hit KPIs & Grow [Case Study] A major retail brand sought to break from the status quo and revamp their customer experience. Their new end-to-end vision for retail customer care...

July 26, 2019

How a Media Giant Doubled Outbound Sales Acquisitions in One Year

Case Studies

How a Media Giant Doubled Outbound Sales Acquisitions in One Year

How a Media Giant Doubled Outbound Sales Acquisitions in One Year [Case Study] How do you increase customer share and revenue when your market is oversaturated with competitors? As consumer content options continue to multiply at an exponential rate, companies...

February 13, 2019

Category: Case Studies

TLC maintained business continuity and high-quality service during global pandemic

How Our Retail Customer Care Helped a Major Brand Hit KPIs & Grow

How a Media Giant Doubled Outbound Sales Acquisitions in One Year

TLC maintained business continuity and high-quality service during global pandemic

Navigating the New Normal in the Contact Center

TLC Associates Bringing Over 300 jobs to Santo Domingo

Delivering Remarkable Customer Experience

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