CEDAR RAPIDS, IOWA, November 12, 2015 – TLC Associates (TLCA), one of the nation’s top privately held customer contact providers, is continuing its current growth trajectory, adding a signed agreement with one of the nation’s largest media corporations.
On behalf of Fortune 500 and mid-cap clients across the communications, financial services, publishing, healthcare and agriculture industries, TLCA offers customer service management and sales through integrated contact channels: inbound and outbound calls, email, direct mail, chat and social media.
“This new business-to-business program represents a new endeavor for TLCA. This new program allows us to offer well-paid, professional positions to more seasoned telemarketing and service agents in the area,” stated Thomas Cardella, President and Founder of TLC Associates.
“Being able to continue to grow TLCA and bring more jobs to Iowa is always exciting, but these positions I am particularly thrilled to announce,” noted Cardella. “The Corridor has a number of talented people in service and sales, and this program offers them a more professional career path, and a chance to execute on their talents. These are not your every day call center positions. Offering a greater range of schedules and skills to the area’s professionals is exciting.“
“This Fortune 500 client selected TLCA for their business due to the very high quality of service and sales results our Corridor employees deliver. And we deliver the top level results to our clients each and every day,“ Cardella continued. “What I consistently hear from new and old clients alike is how impressed they are by the professional customer service and sales skills of our teams–and by how much people at TLCA truly enjoy their jobs.“
In order to meet the hiring demand, TLCA is offering on the spot interviews for interested professionals on
Thursday, November 19th from 10 am until 8 pm
Friday, November 20th from 10 am until 8 pm
Saturday, November 21st from 9 am to 1 pm
Interested candidates are asked to join us at 4515 20th Avenue, SW in Cedar Rapids. Candidates may also apply online at anytime at www.tlcassociates.com.
These positions will offer employees a variety of shifts, paid time off, competitive wages, and large bonuses and unlimited commission opportunities. Exact wages vary by position and shift, with full medical benefits available.
“This is an exciting time to work for TLCA. There is so much growth potential.” stated Cardella.
For more information on these positions, or to apply online, please visit www.tlcassociates.com/employment or call (319) 248-4200.
TLC Associates was also recently ranked as the 12th largest integrated contact center provider in the world by TMCNet.
About TLC Associates
TLC Associates is changing the way people think of customer contact centers. A 100% employee-owned company, TLC Associates focuses on front line employee satisfaction and with it, is able to drastically increase the return on investment of its nearly 25 Fortune 500 clients. TLC Associates manages customer experience across all contact channels, exceeding client goals in sales and service alike. Committed to creating quality jobs in the Midwest, the company has grown to four locations in the state of Iowa: Cedar Rapids, Coralville, Keokuk, and Marshalltown and another in El Paso, Texas. For more information about TLC Associates, please visit www.tlcassociates.com.
Thomas L. Cardella, President, TLC Associates
4515 20th Avenue, SW
Cedar Rapids, IA 52404
(319) 730-4000 or email@example.com